The Koru Project

Higher education

AI for the offices
students depend on.

Financial Aid is where we start—from ISIR loading to disbursement. We know the work, the regulations and the systems, and we keep people in charge of every decision about a student.

Financial Aid, end to end

Where AI helps across the aid cycle.

Each stage has repetitive work AI can take on, and decisions that must stay with trained staff. We map both before building anything.

  1. 01

    ISIR loading

    Daily ISIR imports, suspense and matching. AI can summarize exceptions and draft follow-ups; people resolve the record.

  2. 02

    Verification

    Document collection and review queues. Assistants can check completeness and explain what is missing in plain language.

  3. 03

    Packaging & awarding

    Rules, budgets and award letters. We document the rules first so any automation can be traced back to policy.

  4. 04

    SAP

    Satisfactory Academic Progress reviews and appeals. AI can organize appeal packets; the committee decides.

  5. 05

    R2T4

    Return of Title IV calculations after withdrawals. Checklists and reminders that keep deadlines from slipping.

  6. 06

    COD & disbursement

    Reporting, reconciliation and disbursement. Agents can surface rejects and mismatches for a person to fix.

AI supports staff judgment. It does not make eligibility decisions, guarantee compliance, or replace professional or legal review.

Your first engagement

Find the right starting point

We identify where AI can actually help, map one workflow with its systems, rules, data and access, check the risk and regulatory requirements, and agree on a pilot with a result you can measure.

Fixed fee, starting at $7,500. About 2–4 weeks.

See a sample deliverable

Across campus

The same method, office by office.

Student services cross departments. We start with one workflow and follow the handoffs to the offices it touches.

Registrar

Transcript requests, enrollment verification and catalog changes.

Admissions

Inquiry responses, document tracking and application status questions.

Student Accounts

Billing questions, payment plans and refund communication.

IT & business analysts

Documentation, testing and change management for the systems behind every office.

Systems and data

Your student system. Your rules.

Our deepest experience is PeopleSoft Campus Solutions. If you run Banner, Workday Student, Colleague or another system, we work with your system team and your documentation to connect AI the right way.

Data protectionBuilt in from day one
  • 01
    FERPA and GLBA first

    We confirm what student and financial data AI may touch before any setup begins.

  • 02
    Approved tools only

    We work inside your institution’s approved AI agreements, or deploy models privately.

  • 03
    Least access

    Each assistant or agent gets only the data and permissions its task requires.

Project · Financial Aid reference

Evidence you can trace.

We are building a reference that maps federal Title IV statutes, regulations and official guidance, so an answer can be traced to its exact source, dates and award year—and so the reference says plainly when the evidence is not there.

In development · not yet a public service

Illustration: a question connected through a network of rules and citations to a workflow

Your first Koru project

Which Financial Aid workflow should be easier?

Tell us about one workflow, including the messy parts. We will tell you honestly where AI fits, where it doesn’t, and what a first pilot would look like.

Book a 20-minute call

Or email hello@thekoruproject.com